From the category archives:

public process

Facilitation, and what it means as an observer

by Marlene March 28, 2018

I’m not sure who I would have turned out to be. I might still be drinking bottled water. I might want a yard full of grass. I might have been someone who mistrusts the public process. I’ll never know. What I do know is this: I care. I care where my water comes from, and […]

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Focus on the Potential

by Marlene July 6, 2017

We love the Brownfields Program, but it can be a tough sell, maybe even scary for some communities. But those of us who have been involved, understand the community benefits of the Brownfields Program. And so our job is to help leaders in the communities we work with understand the process, dispel any misconceptions, and […]

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Our Role as a Facilitator: to Protect and Serve the Public Process

by Marlene March 10, 2017

During a recent facilitation, we were reminded of the importance of the role of facilitator – to protect the process, which allows participants to do their best work. In this case, it was gathering input around an important neighborhood issue and participants were passionate. They wanted their voices heard and we wanted to ensure they were heard. […]

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A good facilitator makes the group’s work easier.

by Marlene October 28, 2016

I just completed the first module of facilitation certification through the International Institute for Facilitation and Change (IIFAC). Yeah, yeah, big yawn, right? Wrong. I found answers to some of my questions and so much more. First, let me introduce the instructors. Beatrice Briggs, director of IIFAC, and Samantha Bennett. You can see the entire […]

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A Strong Communication Plan Can Guide You Through a Crisis

by Marlene April 1, 2016

Our work in guiding clients through crisis communications is also an education on the foundation of communications. Today was no exception. We lay out research plans which help determine objectives, strategies, messages, tactics (and all that goes into these) and build a plan around these elements. We move as fast or as slow as the […]

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